CSRM – Cloud Shared Resource Model

• Tom Scott

When a business decides to consume public cloud resources from providers such as AWS, Azure and Google, there will be a shift in the way technology and service support teams operate in this new environment.

Introduction to Hybrid IT Service Management Challenges

• William Dupley

A Cloud service is rarely implemented as one service. It usually needs to be integrated into the existing technology architecture and operating model.

Is there still value in developing an IT strategic plan?

• William Dupley

As a Technologist Strategist, I was asked for help to develop an IT Plan to transform a company’s IT operational model. At that time the concept of an IT strategy was not a common practice.

Architecting Cloud-Aware Applications – Best Practices (Rev 1.0)

This paper presents architectural principles and design patterns for building cloud-aware applications that fully leverage the unique capabilities of cloud computing, including scalability, resiliency, and operational efficiency.